Frequently asked
Answers to the common questions
The 14 answers below cover the most important topics. If something is still unclear, get in touch via the contact page.
Yes, all four games are entirely free with virtual chips only—no in-app purchases, premium tiers, or credit card required. Unlimited access guaranteed.
TasmanGuide offers entertainment exclusively. Virtual chips have no monetary value and cannot be exchanged for cash, gift cards, or any item of value within any game.
No registration, login or account setup needed. Select any game from the Games menu at the top to start playing straightaway.
Gambling Helpline NZ’s free phone line is 0800 654 655 and is available 24 hours a day, seven days a week. More information is online at gamblinghelpline.co.nz. Peer support and prevention are available through Safer Gambling Aotearoa (safergambling.org.nz). For 24/7 emotional support call Lifeline Aotearoa on 0800 543 354. Research and information on gambling harm is available from Te Hiringa Hauora at hpa.org.nz/programme/gambling-harm.
Yes. The site runs smoothly on phones and tablets via your browser, exactly as it does on desktop. All games are optimised for smaller screens.
We use essential cookies to keep the site functioning and remember your preferences, including consent choices. Marketing and analytics cookies are only deployed when you separately accept them via the cookie banner. See our cookie policy for details.
TasmanGuide is restricted to adults aged 18 and over. While chips are virtual, the site replicates casino mechanics and carries age requirements. We encourage whānau discussions about gambling and online safety.
Your balance resets each time you reload the page or close the tab, starting a fresh session with one thousand chips. This approach prevents the sense of losing your balance gradually.
TasmanGuide is designed purely for entertainment, with no prizes of monetary value awarded through gameplay. Because nothing is at stake, the experience remains harmless. The site operates without sweepstakes mechanics or gift-card rewards.
We don't collect your name, email, IP address or similar identifiers from your gameplay. Should you contact us via the form, we process that information only to respond. See our privacy policy for full details.
We’d love to hear it. Send your idea to [email protected] or use the contact form. We read suggestions and reply when there’s something to share.
TasmanGuide currently carries no third-party advertising. If we introduce ads in future, we'll notify you beforehand and seek your explicit consent for any marketing cookies.
The site uses HTTPS encryption. As we don't collect payment details or require login, security risks are minimal compared to real-money platforms. However, play safely—avoid sharing passwords and keep your browser updated.
Compulsive play can show up even with virtual chips. Take a break, close the page and come back later. If the concern is recurring, call Gambling Helpline NZ on 0800 654 655 or talk with someone you trust. Responsible play applies to every kind of game, not just real-money ones.